Contact Info The information line is (847)635-6601.
Open Hours Beginning May 6, 2020 The Allstate Arena Box Office hours are: Wednesday - 11:00 AM to 3:00 PM Friday - 11:00 AM to 3:00 PM Saturday - 12:00 PM to 3:00 PM Sunday - Open only on day of show, 3 hours prior to the event. Box Office hours during events vary depending on performance time.
Payment The Box Office accepts cash, Visa, Mastercard, American Express and Discover.
Call Detail Customers can pick up tickets 60 minutes prior to showtime. Customer must present the actual credit card, a picture ID, and confirmation number.
Parking There is plenty of parking adjacent to the building. Please call the arena for prices as they vary per event. A bus parking fee collected at the gate. Handicapped parking is available around the building. Parking lots open 2 hours prior to events.
Seating Detail
General Rule Cameras and recording devices are never allowed at concerts. The Allstate Arena will check at the door. **This is a non-smoking facility.**
Child Rule Children under 2 are permitted free on a parents lap for family shows only. For all other events, everyone MUST have a ticket. This is a strict policy.