Contact Info Please contact Ticketmaster on 1300 136 166 for bookings. Group bookings for events at the Arts Centre should in the first instance be directed the Ticketmaster Groups Department on 1300 002 787. The availability of Group Bookings for any event will be entirely at the discretion of the promoter.
Open Hours Large queues can be expected at the Sidney Myer Music Bowl Box Office on the event day. Please allow sufficient time to queue if you have purchased General Admission tickets as this area is unreserved and the queues usually start forming before the gates open. Venue collection is not available for tickets purchased in advance. Customers are therefore encouraged to either select Ticketfast (print at home) as a method of delivery when purchasing tickets or to collect tickets from selected Ticketmaster outlets prior to arriving at the venue. The Box Office is open on the day of the performance from 2 hours prior to the advertised gate opening time until the end of the performance. The Box Office is not open if there is no performance scheduled.
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Parking There is limited pay and display parking around the Sidney Myer Music Bowl and the Royal Botanic Gardens. Arts Centre Melbourne has one large undercover car park open 24-hours, seven days a week. The entrance is located at the corner of Sturt and Kavanagh Streets, Southbank. The car park can fill quickly on some nights.
Seating Detail Accessible seating is available for wheelchair users and their companions. You can book accessibility seating via the telephone by calling Ticketmaster\'s booking line 136100 and follow the prompts or by sending an email to customer.help@ticketmaster.com.au . Service Hours are Monday - Saturday 9am -9pm, Sundays 9am - 5pm (except Christmas Day). Wheelchairs can be booked through the Arts Centre Melbourne Concierge. Please call 9281 8298 if you require assistance. The Sidney Myer Music Bowl has a golf buggy available that staff can use should you require assistance getting from Linlithgow Ave to the venue entrance. Hearing impaired visitors If you experience difficulty hearing, assisted listening devices are available for use in all seats of Arts Centre Melbourne venues. The units are available free of charge from venue staff, and either use standard headphones or connect with your hearing aid via a neck loop. Companion Card The Companion Card has been developed by the Victorian Network on Recreation and Disability (VICNORD) and admits carers to shows as complimentary guests. Arts Centre Melbourne welcomes holders of this card to attend the many events on offer. If your questions are not answered above please contact Arts Centre Melbourne\'s Access Manager on 03 9281 8503.
General Rule The Sidney Myer Music Bowl is an outdoor venue and operates rain, hail or shine. No seating areas are guaranteed undercover. Please come prepared for the weather. You should check Arts Centre Melbourne website (www.artscentremelbourne.com.au) on the day of the performance on days of extreme weather conditions. Wet Weather During performances umbrellas must be kept closed as they spoil the view for other patrons. Some events do not allow umbrellas to be brought into the venue. Please check the event specific Conditions of Entry at Arts Centre Melbourne website (www.artscentremelbourne.com.au). If the forecast is for rain, you should wear suitable wet-weather clothing. Hot Weather If the forecast is for high temperatures please come prepared with sun protection and keep yourself hydrated. Free water stations are available to refill your water bottles and a range of drinks are available for purchase.
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