Contact Info 864-241-3800 Group Sales contact : groupsales@bswarena.com or 864-250-4945
Open Hours Box Office Hours : 10am to 2pm Monday through Friday On Day of Show: Open until intermission. Weekend hours vary by event.
Payment Visa, Mastercard, AMEX, & Discover
Call Detail Box Office Hours: 10am to 2pm Monday through Friday On Day-of-Show: Open until intermission of show. WEEKEND HOURS VARY BY EVENT. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER. The Bon Secours Wellness Arena has a clear bag policy. Each ticketed guest will be permitted to carry one large clear bag, either a Ziploc style bag or a 12x6x12 (or smaller) clear bag, plus a small wallet or clutch that must not exceed 5.5x8.5. Permitted Items: -Medically necessary items (subject to search upon entry) -Diapers and other baby supplies can be carried in a clear bag -Cell phones, pagers -Small cameras without detachable lens (no cases)
Parking The Bon Secours Wellness Arena parking lot on Church Street is reserved for Bon Secours Wellness Arena Premium Seating and Suite Owners. The most convenient parking facility is the City of Greenville Church St. Garage. For info on this and other City of Greenville parking garages nearby, please visit http://www.greenvillesc.gov/Transportation/GaragesLots.aspx Accessible Parking: Accessible parking is located in the Premium Seat Parking Lot between the Church Street parking garage and the Bon Secours Wellness Arena. Guests may enter the Premium Seat Parking Lot from North Church Street and drive toward the garage to access the spaces. ADA parking within this lot is limited and availability is based on a first-come first-serve basis. Additional accessible parking is located in the Church St. parking garage. All vehicles requiring accessible parking must have the proper decal displayed from the rear view mirror or have an applicable license plate.
Seating Detail This is an accessible venue. If you are purchasing tickets in one of our ADA designated seating areas . Please note, this location is reserved for ADA persons and up to 3 companions only. If you do not meet ADA requirements you will not be permitted to sit in this location. The Americans with Disabilities Act prohibits discrimination on the basis of disability in employment, State and local government, public accommodations, commercial facilities, transportation, and telecommunications. To be protected by the Federal ADA law, one must have a disability or have a relationship or association with an individual with a disability attending the event. We reserve the right to re-seat or remove any guests from the property that violate the Federal ADA laws. If you purchased seats in a designated ADA seat location in error, please advise Ticketmaster so they can try to reseat you, prior to the show. Thank you- Bon Secours Wellness Arena Management
General Rule Beginning on October 4, 2021, the Bon Secours Wellness Arena began implementing a new clear bag policy. Complimentary clear bags will be available to guests attending events, and advance communications will be shared with guests attending BSWA events. Each ticketed guest will be permitted to carry one large clear bag, either a Ziploc style bag or a 12x6x12 (or smaller) clear bag, plus a small wallet or clutch that must not exceed 5.5x8.5. The small wallet or clutch must be carried into the venue outside the clear bag and is subject to search. The safety and security of our guests is of utmost importance at our events, says Beth Paul, General Manager of the Bon Secours Wellness Arena. Many of our patrons may already be familiar with this process, as it is used by many arenas + college and NFL stadiums. Clear bags provide another layer of security with less inconvenience to our guests as they are easier and faster to search. It also supports the Department of Homeland Security’s See Something, Say Something campaign. Approved bags include: • Bags that are clear, vinyl or PVC and do not exceed 12x6x12 • One-gallon clear plastic freezer bags (Ziploc bag or similar) • Small clutch bags, with or without a handle or strap, that do not exceed 5.5x8.5 An exception will be made for medically necessary items after proper inspection upon entry. Prohibited bags include, but are not limited to: • Purses larger than a clutch bag • Briefcases • Backpacks • Cinch bags • Fanny packs that are not clear and exceed size restriction Diapers and other baby supplies can be carried in a clear bag. Each member of a family, including children, is allowed to carry an approved clear bag and a clutch purse into the arena. Complimentary clear bags will be available to guests attending events as we transition through this new policy. NO Smoking or vaping inside the Arena NO Weapons NO Outside Food or Beverages NO Laser Pointers NO Audio Recorders NO Video Recorders or Professional Cameras Outside Smoking section available at section 105/106.
Child Rule No Minimum age for admittanced Ages 2 and up require tickets for admittance.