Contact Info
Open Hours Mon - Sat: 12:00 - 17:30 Please note the box office times may change when a performance is taking place.
Payment Amex, Mastercard, Visa (credit and debit), Switch/Maestro, cash, cheques (with guarantee card)
Call Detail Collect from the venue on the day of the show in the hour before the start of the performance. Take the credit card used to make the booking and Ticketmaster reference number with you. The cardholder will be required to sign for the tickets.
Parking
Seating Detail The venue is accessible to disabled patrons Disabled entrance in King Street (level access) Disabled toilets Guide dogs permitted in all areas with the patron Induction loop for the hard of hearing On site assistance is available Customers should phone the venue on 0800 912 6971 if any special arrangements need to be made in advance of their visit or email access4all.grandoperahouseyork@livenation.co.uk
General Rule Smoking is not permitted anywhere in the venue No cameras, video cameras or audio recording devices No mobile phones No food, bottles, cans or alcohol
Child Rule Babes-in-arms (Children under two years old) will not be allowed in the theatre except during the pantomime or other show aimed at young children. Under these circumstances, babes-in-arms may enter without a ticket provided they do not occupy a seat. Children aged two - 15 years old shall require their own ticket which shall be at full price, if no child concessions are available at the time of booking. We don\'t allow children 14 and under without a 16+ adult accompanying them. Accompanying adults will be asked to remove any noisy children.