Contact Info
Open Hours Auckland Town Hall Box Office is open 90 minutes prior to show start times. Outside of show times the Box Office at the nearby Aotea Centre is open Monday to Friday 9.00am - 5.30pm and Saturday & Sunday 10.00am - 4.00pm.
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Parking The closest parking option is the Civic Car Park, located within a short walking distance. There are 1,000 car park spaces available. For information on other Auckland Council car parks visit www.at.govt.nz/driving-parking/parking-in-auckland/ Auckland City Council has many economic, safe and convenient car parks strategically placed throughout the CBD. The parking buildings are staffed during opening hours. All parking buildings provide disabled access.
Seating Detail All Auckland Live venues can be accessed by wheelchairs and have lifts and ramps to assist those who have difficulty climbing stairs. Please communicate any special requirements regarding seats for wheelchair users when booking your tickets. Contact Ticketmaster on (09) 970 9711 or email customer.service@ticketmaster.co.nz If you require a wheelchair when arriving at the theatre or want to discuss anything related to your visit please phone Auckland Live on (09) 309 2677. For more information about accessibility at Auckland Live venues please visit www.aucklandlive.co.nz/accessibility
General Rule Wheelchair Seats and Guide Dogs Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues. Find out more on Auckland Live website aucklandlive.co.nz/accessibility.aspx Smoking and the use of e-cigarettes are prohibited in all Auckland Live Venues
Child Rule Children Children are welcome to attend events at Auckland Live but they will need their own ticket and sit in their own seat. All children under 12 years must be with a caregiver at all times. Children under the age of 3 years are considered too young to attend most events except where the event is for children and families. When the event is a family event - unless otherwise specified - a child under the age of 2 will be admitted free of charge but they must be seated on their caregiver\'s knee. Please check the event listing for details.