Contact Info Box Office (954) 797-5531 Venue General Info (954) 797-5555 Email address HWHR.BoxOffice@SeminoleHardRock.com For Hard Rock Live Suite Sales & Information, please contact the Director of Ticketing at brett.annis@seminolehardrock.com
Open Hours The Box Office is located near the Hard Rock Café and around the corner from Cipresso Restaurant. Beginning January 4, 2022 the Box Office Hours will be: Tue 12 noon to 5pm Thu 12 noon to 5pm Saturday 12 noon to 5pm Event days 12 noon to 30 minutes after start time of the event.
Payment Cash, Visa, MasterCard, Discover, American Express
Call Detail Location: Hard Rock Live Box Office Hours: 12pm up to 1 hour after event start time *Credit Card must be presented along with Ticketmaster account number, and a matching photo ID to the name on their order in order to pick up will call tickets. *Must have E-mobile tickets uploaded on phone to enter the building. Use Seminole Visitor WiFi. Everyone, regardless of age must have a ticket.
Parking Self parking is located on site and there is no charge. Valet parking is an additional fee.
Seating Detail This is an accessible venue. Hearing devices available upon request prior to show with valid I.D.
General Rule * ITEMS -NOT- ALLOWED IN FACILITY : no backpacks no large bags no large purses no stroller no alcohol no food no beverages no coolers no pets no cameras no recording equipment no iPads or tablets no laser pointers no signs no weapons no drugs no chains/spikes no umbrellas no selfie sticks no e-cigarettes *NOTE: Grills or Fireworks may NOT be brought into the parking lots. For safety of all guests, concert goers may be subject to search. Please arrive early to avoid lines. * ITEMS ALLOWED : small bags and purses * SMOKING POLICY : Hard Rock Live is a smoke free venue! No smoking - no vaping - no e-cigarettes are allowed. Hard Rock Live does not provide a smoking area and there is NO re-entry. Anyone smoking or using any of these devices will be escorted out of the venue without a refund.
Child Rule Age limit varies per event. Everyone, regardless of age, MUST have a ticket to enter.