Contact Info Administration: (314) 298-9944
Open Hours The box office is currently open on Fridays only from 10am to 5pm.
Payment METHOD OF PAYMENT: The Box Office accepts MasterCard, Visa, Discover & American Express. NOTE: There is a fee per ticket when purchased at the box office. Must have photo ID when purchasing with card - NO exceptions. Cash not accepted.
Call Detail Available for pickup beginning 48 hours after ticket purchase during regular Box Office hours. Exceptions may apply. Customer must present actual credit card used to purchase tickets, confirmation number and photo ID.
Parking Parking is now improved! The cost of general parking is included in the ticket, which means shorter lines into the lots, and less waiting! General parking is included for most events unless otherwise noted when purchasing tickets. Premier parking is also available for an additional charge per car. What does Premier Parking do for you? Reserved parking area, arrive late and park closer to the gates! Efficient and dedicated exit, leave quicker! Dedicated parking staff to serve you! The on-site parking lot typically opens 2 hours prior to ticketed showtime. This may vary by show. Accessible parking is available directly in front of the ticket gates. License plates or credentials bearing the international symbol of accessibility will be required. No additional charge applies for accessible parking. Tailgate parties and consumption of alcoholic beverages in the parking lot are prohibited.
Seating Detail Accessible tickets can be purchased online via livenation.com or ticketmaster.com. Look for the ADA logo on the Find Tickets page to view all available accessible seats. INTERPRETERS: Interpreters should be arranged at least three weeks prior to the event date by calling 314-813-9983.
General Rule What can I bring? Due to artist restrictions, permitted and non-permitted items are subject to change without notice. We regret any inconvenience this may cause. Camera Policy: Small personal cameras are allowed in the venue. Professional cameras with detachable lenses are not allowed. Audio/Video recorders are not allowed. Food/Beverages: You are allowed to bring in food for personal consumption as long as it fits in a one-gallon ziplock bag (No coolers of any kind are allowed). You are also allowed to bring one 1 gallon factory sealed plastic water bottle. We now have a clear bag policy. All bags coming into the venue need to be clear plastic/vinyl and measure no larger than 12\"x12\"x6\". Lawn chairs can vary greatly in size and shape, so as a courtesy to our guests, Hollywood Casino Amphitheatre - St. Louis offers low-back lawn chairs for rent that do not hinder the view of other guests. No outside chairs of any kind are allowed in the venue. Blankets are allowed in. Umbrellas: Small umbrellas without a metal tip are allowed in the venue. Larger umbrellas or umbrellas with metal tips are not allowed. Strollers and baby carriers are allowed. Only Umbrella-style strollers are allowed in reserved seating. All other strollers and carriers types are only allowed in the lawn. If a regular size stroller or carrier is brought into the venue, and the guest has reserved seating, they will be required to check it in at the gates. Other Items Not Allowed: Weapons of any kind; Alcohol and/or controlled substances; Glass, metal, cans, soft drinks, fireworks, frisbees, pets, laser pens/pointers, banners/signs with sticks; Any other item that may pose a threat to other guests, amphitheater staff, or performers.
Child Rule For most performances, children under the age of two years may be admitted free but the child MUST sit on a lap. To occupy a seat, a child MUST have a ticket. Please do not bring pumpkin seats, playpens, etc. They will NOT be allowed into the venue.