Contact Info
Open Hours Box office Hours: The Kia Forum Box Office is located on the West side (Prairie Avenue side) of the venue. Box Office hours: Open Friday, noon to 6pm and all event days at noon.
Payment Kia Forum is a cashless venue. ONLY credit & debit cards are accepted for payment
Call Detail Location: Box Office Will Call is only open on days of events. Will Call opens two (2) hours prior to the start of the show and closes (1) hour after the start of the show. Will Call tickets can be picked up on the night of the event only. Customers must have the actual credit card used to place the order, photo ID and their confirmation number. Tickets may not be dropped off or left for other guests.
Parking Parking fees vary per event. Disabled parking is located on all sides of the main Kia Forum lot. Please have your CA State placard available for the attendants.
Seating Detail Wheelchair and Disabled Seating Policy: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual\'s companions. Kia Forum reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. In the event such ticket is transferred to a non-disabled individual, Kia Forum reserves the right to deny entry to the wheelchair seating area or transfer that individual to other available seating. Wheelchair and Disabled Seating Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Order Online with Ticketmaster 2) Visit Kia Forum Box Office (Box Office hours: Tuesday, Wednesday, Thursday 11am to 7pm + Open @ Noon on all event days) 3) Call Kia Forum Guest Relations at 310-862-6200. For additional information regarding accessibility at Kia Forum or to request an interpreted performance or any other accommodations, please call Kia Forum Guest Relations Department Monday to Friday, 11am to 7pm. Accessible Restrooms, Disabled and family restrooms are located on the concourse across from sections 209-210 and 227-228. On the floor, disabled restrooms are located in the hallways adjacent to the North Hospitality. While disabled guests are provided preference at disabled restrooms, any guest may use these restrooms if they require that type of accommodation. Kia Forum can provide wheelchair escorts for individuals who have limited mobility to transport from a guest services location to their seating areas. Upon arrival at Kia Forum, please ask Guest Services for assistance. Please be aware Kia Forum escort staff are unable to remain with guests for the performance, provide restroom or concessions assistance, nor are they permitted to escort guests into the parking lots, city streets, or surrounding area. If you require a wheelchair for the duration of the show, you must bring your own wheelchair to the venue. Wheelchair Storage Guests who wish to transfer to a fixed seat from their wheelchair or mobility device, can check their device at any Guest Services location. Claim checks will be issued and guests may pick up their wheelchair until 30 minutes after conclusion of the show.
General Rule ARRIVE EARLY: Please arrive at least one-hour prior to show time. Kia Forum has a clear bag policy. All bags, including purses, will be inspected prior to entry while all patrons will go through a screening process including the use of metal detectors and pat downs as needed. Please be mindful of traffic conditions and local street closures/construction. For a list of prohibited items, please visit www.thekiaforum.com. No smoking of any substance and no electronic cigarettes are permitted in Kia Forum. No recording devices are permitted. No reentry. No outside food or beverage is permitted. There are no bag or coat check facilities. Staff is trained in the National Restaurant Association Training program. Alcohol sales will be limited to two alcoholic drinks per customer per transaction. Guests are not permitted to bring alcoholic beverages from outside Kia Forum and may not leave with alcohol purchased at Kia Forum. Management reserves the right to refuse the sale of alcohol to any guest. All guests may be required to show ID to purchase alcohol. Please be aware it is the policy of Kia Forum to require all guests who appear to be under forty (40) years of age or younger to present a valid form of ID with proof of age in order to purchase alcoholic beverages at Kia Forum. Pursuant to applicable state law, Kia Forum accepts only ID cards issued by a governmental agency that include a current description and picture of the person presenting it, which reasonably describes the person as to date of birth, weight, height, sex, and colors of eyes/hair. Kia Forum will not accept an ID that has been altered or is expired. We will also not accept a registration certificate issued under the Federal Selective Service Act.
Child Rule Events are all ages (unless noted). Everyone must have a ticket to enter the venue, regardless of age. For age restricted events a valid government issues ID will be required for entry.