Contact Info 416-872-4255
Open Hours The Massey Hall Box Office is only open on performance days from 3 hours prior to the start of the event. It will close 30 minutes after the start of the event.
Payment Debit, American Express, MasterCard, Visa
Call Detail Will call is available only on the day of the performance. Please arrive at ticket office early if picking up tickets. Customers must present the credit card used to place the order and photo ID
Parking There is no parking lot at Massey Hall but parking is available within the immediate area. Nearby Parking Lots include: Eaton Centre underground lot (entrance at Yonge Street and Shuter Street) Green P lot at 25 Dundas Street (at O\'Keefe) Green P lot at 37 Queen Street (at Victoria)
Seating Detail Accessible seating is available for all events. For more information visit https://masseyhall.mhrth.com/box-office-and-venue-info/accessibilty/
General Rule Venue Information can be found here: https://masseyhall.mhrth.com/box-office-and-venue-info/ We share the air, go scent free: Please be considerate of those in the audience who may have allergies and/or multiple chemical sensitivities and refrain from wearing cologne and perfume or other scented products. All patrons entering Massey Hall will be subject to a bag search. This includes all handbags, purses and backpacks. Please note that large bags unable to fit under your seat will not be permitted at Massey Hall. We encourage you to leave large bags and items at home or to arrange storage elsewhere as we are not able to offer bag check on these items. Permitted bags should be soft sided and able to fit completely under the auditorium seats. An exception will be made for declared medically necessary items, after proper inspection.
Child Rule All patrons must have a ticket for entry. For most performances*, children under 2 may enter without paid admission, when accompanied by an adult - subject to venue capacity. Please see door staff for a babe in arms pass. Children under 2 must remain seated in the lap of an accompanying adult and may not occupy another seat For more information please contact the box office at 416-872-4255 or by emailing contactus@mh-rth.com/ *Individual performances may have additional restrictions.