Contact Info General Information Line: 604.665.3050 For specific event information please call Ticketmaster at 604.280.3311
Open Hours Ticket purchase and pick-up starts at 2 hours prior to the event.
Payment
Call Detail Box Office Location: Located at the corner of Smithe and Seymour Streets. Note: Please arrive at box office early if picking up tickets. Customers must present the actual credit card used to place the order and photo ID.
Parking There is no parkade attached to the Orpheum however there is parking in the neighbourhood. The Downtown Vancouver Business Improvement Association provides links to parking information and downloadable maps of the downtown area. Visit http://www.downtownvancouver.net/catalog/main.php?cat_id=17
Seating Detail There are 4 wheelchair spaces in the Orchestra and 4 wheelchairs spaces in the Dress Circle. In the Orpheum, there is wheelchair seating on both the Orchestra and Dress Circle Levels with special \'Companion Seats\' which provide wheelchair spaces adjacent to regular theatre seats. To access the elevators, enter through the Smithe Street entrance and staff will direct you. Hearing Devices: For those requiring hearing assistance, complimentary receivers for the Sennheiser Infrared Transmission System are available at no charge at the Lobby Coat Check. Quantities are limited. A valid driver\'s license or credit card is required. Lastly, binoculars may be rented at the Main Lobby Coat Check.
General Rule
Child Rule Please note that as of January 1, 2012, Vancouver Civic Theatres require that all audience members, including children, must have a ticket. There are no exemptions to this policy regardless of the child\'s age. If you bring young children to a performance, please be respectful of other patrons by encouraging them to observe proper theatre etiquette such as sitting still and not takling during the performance. If children become restless during the performance, you may be asked to take them into the lobby.