Contact Info Ticketmaster UK 0844 844 0444 , International 00 44 161 425 8777 Tickets are available on the door subject to availability. Calls will cost 7 ppm plus your network access charge.
Open Hours There is no box office at the festival site for the sale or collection of tickets. We do not offer a collection/cobo/willcall facility for customers so all tickets will be posted in advance. If a customer does not have a ticket which has been purchased in advance, they will not be admitted to the site as there will be no tickets or returns on sale at the festival.
Payment
Call Detail There is no box office at the festival site for the sale or collection of tickets. We do not offer a collection/cobo/willcall facility for customers so all tickets will be posted in advance. If a customer does not have a ticket which has been purchased in advance, they will not be admitted to the site as there will be no tickets or returns on sale at the festival.
Parking Day ticket holders can park for free in the Day Car Park. Weekend ticket holders can park in the Campsite.
Seating Detail Full Details for accessible Ticketing for Reading 2017 can be found here: http://www.readingfestival.com/information/disabled-customers
General Rule Alcohol Under 18s will not be able to bring, buy or consume alcohol on site. The bars will ask for ID for anyone who looks under 21. An optional Over 18 wristband will be available free of charge from inside the site for over 18’s who look under 21 but do not wish to carry proof of age around with them. These wristbands are only available to Weekend ticket holders from the Over 18s exchange near the arena entrance. Forms of ID we accept: Current Drivers licence, Current Passport, Ministry of Defence ID Card, Overseas National ID cards plus cards bearing the PASS Scheme hologram www.pass-scheme.org.uk Day Ticket Entry Day ticket holders should be aware that some of the main arenas are tented and have limited capacities. Tickets holders should allow ample time to enter and find the arena their favourite acts are playing to arrive early enough to ensure the tents are not already full. Lost or stolen Tickets We do not offer duplicates or replacements for lost or stolen tickets under any circumstances. We do not accept printed confirmation e-mails as proof of purchase. Tickets must only be submitted to staff once inside a wristband exchange tent. Tickets are non-transferable. We do not take returns and cannot change a ticket if a customer has booked incorrectly. No refunds other than on cancellation, substantial alteration or by special exception determined by the promoter. In the case of cancellation, substantial alteration or by special exception refunds should be obtained from the point of purchase no later than three months from the last day of the event. A minimum of the face value of the ticket will be refunded. Refunds of booking fees per ticket are subject to the Terms and Conditions of the point of sale. Onsite Facilities Bars, Cash Points, First Aid and Paramedics, Food and Non Food stalls, Information Tent, Property Storage, Lockers including phone recharging facilities*, Merchandise, Showers*, Welfare Tent, On Site Police station, Fun Fair, * not available to day ticket holders Eviction Policy As well as for inappropriate/anti social behaviour, anyone seen on site without a valid wristband will be ejected. There are two ejection tents on site and a formal ejection policy for festival goers that are seen displaying, or inciting, inappropriate, offensive or illegal activity. If you are ejected you will not be permitted back to your tent to collect your belongings. Instead, you will be offered a phone call to a friend on site who will have to pack your stuff down and take it home for you. Those evicted will not be readmitted to the event and tickets will not be refunded. Water There are free drinking water points throughout the campsites and arena in most cases, next to the toilet blocks. They are all signed as suitable for drinking and the supply is tested daily. Toilets & Showers There are toilet blocks throughout the campsites and arena. You should bring your own toilet paper. There are blocks of free, hot, male and female showers in the Yellow campsite and in White campsite. If you are camping in brown or purple it will be quicker to go across the bridge and use the showers in white campsite The showers will open at 6am–8pm, with breaks for cleaning so please make the most of them and use them. Seating Reading Festival is an open air non seated event Running Orders We do not have the line up times in advance. Programmes & line ups will be available to purchase on site and displayed in the information tents daily. Any changes to the running order are passed on to the Information Tents and should also be posted on the large information boards situated throughout the site. Weather Policy There is no refund or exchange available; the event will go ahead regardless of rain etc. Please dress for the prevailing weather conditions. Bring sunscreen and wellies. Bear in mind that the site is a farm and so ground conditions will be affected by the weather. Cameras Cameras are normally permitted for personal use. Cameras with telephoto lenses will not be allowed through the arena entrance. Professional cameras and video/audio equipment are strictly prohibited. Live video/audio recordings made without the permission of the artiste/promoter are prohibited. Information Line For any questions that you cannot find the answer to please call the Festival Republic Information Line on 020 7009 3001
Child Rule Children under 12 are admitted free when accompanied by a paying adult. There is no separate children\'s camping area. Reading & Leeds No unaccompanied under 16’s are allowed on site. Under 16’s must be accompanied by over 18’s