Contact Info (312) 455-4500 (312) 455-4519 (TTY)
Open Hours Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules.
Payment The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card.
Call Detail Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code.
Parking The United Center has 6,000 spaces in 11 parking lots surrounding the arena. Parking costs are as follows: Cars $27/$29 (Lots C &K). Buses and Limousines $32 during the week, $30 on weekends. All prices subject to change.
Seating Detail Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.
General Rule Cameras are permitted in the arena for sporting events, however, for concerts and family shows, cameras and flash photography are not permitted. Video cameras and other recording devices are not permitted for family shows or concerts, however, they are permitted for sporting events. Video or audio recording of the actual game-in-play is not permitted. Outside food or beverages of any kind are not permitted inside the building. Guests wearing obscene or indecent clothing are not allowed on United Center property. Guest using foul or abusive language or gestures will be escorted from the arena. In accordance with the Chicago Clean Air Act of 2005, the United Center is a smoke-free facility. A designated smoking area is located outside of gate 7 only. Banners, signs, poles and sticks are not permitted inside the United Center. Laser pens and pointers are not permitted. Please remember that the United Center does have a no-readmittance policy. Policies subject to change depending on the nature of the event.
Child Rule For all concert events, all guests— including children— are required to have a ticket to enter the arena. For all professional and collegiate sporting events as well as Feld Entertainment family shows, children that are under 36 inches in height do not need a ticket to enter the arena. The adult will be allowed to have one child sit on his/her lap.